Straight answers
Frequently asked questions.
Everything people usually ask before hosting a website with us. If your question isn't here, send it over or call 814-538-9194 — a person in Clarion County answers.
What does your hosting include?
US-based hosting with free support and storage sized to your plan. We keep the servers balanced rather than over-selling them, so every site has the resources it needs to run smoothly. Every plan also comes with a discounted hourly rate for any extra work you ask us to do. Email at your domain is handled through Microsoft 365 — see the email question below.
How much does hosting cost?
Plans start at $15/month for 10 GB of storage and range up to $75/month for 100 GB. Every plan includes free US-based hosting support. If you outgrow a plan — or aren't using what you pay for — we'll move you to the right size. Email is separate, so you only pay for the mailboxes you actually use.
Can you build the website too, or just host it?
Both. Most of our hosting clients also had their site designed and built by us — we handle the goals and design conversation, the build, the launch, and then the hosting and upkeep afterward, so there's one local contact for the whole thing.
I already have a website. Can you take it over?
Yes. We regularly transfer existing sites onto our hosting and modernize them along the way. We handle the technical side of the move — files, database, email, DNS — and your site stays online while it happens.
Where are your servers?
In a US datacenter — and we have complete root control over them. That matters: because we're not boxed into a hosting company's control panel, we can set up custom programs and processes for your business — advanced scripting, unique integrations, things beyond standard cookie-cutter hosting.
What happens if my site suddenly gets a lot of traffic?
Nothing bad. A big sale, a holiday rush, a post that takes off — we've got you covered. If the extra traffic keeps up, we'll work with you to move to a plan that fits the new normal. And it works both ways: if you're not using what you're paying for, we'll help you switch to a smaller plan and save money.
Do I get email addresses at my own domain?
Yes — through Microsoft 365. Instead of bolting email onto the web server, we set up info@, sales@, and the rest of your addresses on Microsoft's mail platform: the same Outlook mail, calendars, and spam filtering big companies use, with your website hosting completely unaffected if you ever change either one. We handle the domain setup and connect it all for you.
Mailbox licenses are billed separately by Microsoft at their standard per-mailbox pricing — you only pay for the mailboxes you actually use.
Who do I actually talk to when something goes wrong?
Jonathan — the person who built and runs the servers. We're in Knox, Pennsylvania, and clients work directly with us: no ticket queue three time zones away, no first-tier script reader. Call 814-538-9194.
I need more than shared hosting. Do you offer servers?
Yes — Virtual Private Servers with full root access, unlimited traffic at up to 1 Gbit/s, NVMe SSD storage, and a 99.9% uptime guarantee. Your choice of AlmaLinux, Debian, Rocky Linux, or Ubuntu. The right fit when you need high performance and total control — get in touch for pricing.
Can you register or manage my domain name?
Yes. We can register a new domain for you, or manage one you already own — either way we handle the DNS so your website and email point where they should.
Is there a contract? What if I want to leave?
Most of our sites don't have contracts — though we're open to one if you'd prefer it. And you're never locked in: if you decide to leave, your new web host can copy your files right off the server, and for more involved or technical sites we can do a full site export at our usual hourly rate.
Still wondering?
Ask us directly.
No question is too small — get in touch and we'll give you a straight answer.